Actiontec MI424WR

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Please follow these instructions to configure your Actiontec MI424WR router to work with PhonePower. These instructions are only if you are connecting your phone adapter to your router.

  • Open a web browser
  • Enter into the address bar and press enter
  • Log into the router. You will be prompted for a username and password.
  • The default username is admin
  • The default password is password or password1

  • If the above username or password doesnt work please contact your ISP and ask for the administrator login information for your router.

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• If you are presented with a warning like the one shown, click Yes

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• Ensure that the Typical Security (Medium) option is selected. • Click Port Forwarding

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• Under where it says Create new port forwarding rule: there is a drop down menu. Select the IP Address that matches the one you wrote down at the start of this procedure.

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• Change Destination Ports from any to Specify
• This will now give you an input box to enter the ports needed to be forwarded.

You will need to create a Port Forwarding rule for each of the below.

Protocol Ports
TCP 23
TCP 4190 - 4195
UDP 4200
UDP 5060 - 5080
UDP 10000 - 11000
UDP 12060 - 12080
UDP 16384 - 16472
UDP 16600 - 16700

• After you have created those port forwarding rules click the Apply button at the bottom of the page.

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  • Once the screen refreshes, Click on Advanced.

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  • Click on SIP ALG.
  • Select Disable.
  • Click Apply.

Note: If you are unable to place a call after 15 minutes, or any other irregularities appear, please contact our support department for additional assistance.