Installing Softphone on a Mac

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Downloading the Mac Softphone

To install the Softphone on your Mac, go to MyAccount and log in with your username and password.


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• Click on the Softphone button on the left side of the screen


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• Click the green Enable button under the Enable Lines bar.


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• Under the option Download for Mac, click the Download Softphone button.


Installing the Softphone

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• Open the download folder, e.g. via Go, Downloads


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• Find the Softphone installation file, and double click it.


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• In the window that opens, double click phonepower.pkg


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• The Phone Power Softphone installation will begin; click Continue.


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• Click Continue to proceed through the installation. When The installation was successful with a green and white check mark above it is displayed, click Close. Note any errors you may receive if installation is not successful.


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• To access the newly installed Softphone, find it in Applications, e.g. via Go, Applications


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• To launch the Softphone, double click PhonePower.


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• When the Softphone loads, enter your Phone Power username and password in the boxes and click Sign In


Once logged in you can use all the functionality of the Softphone.