Initial-Sync-Instructions-for-the-Grandstream-HT502

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Firmware: 1.0.0.74



To configure your HT 502 to work with Phone Power's service, please follow these instructions.


You should reset the device to the default factory configuration. To reset the device to the default factory configuration:


LOGO Only1.JPG Press and hold the reset button located on the back of the HT 502.

LOGO Only1.JPG Pick up the handset and dial ***02 and Write down the reported IP Address.

LOGO Only1.JPG With that IP address you should be able to log into the Device from a computer system that is also on the same network.

LOGO Only1.JPG Enter username and password for the device. If you reset your device to factory defaults, the Username is Admin and the password is also Admin

LOGO Only1.JPG Click on Advanced Settings

LOGO Only1.JPG Set Firmware Upgrade and Provisioning to HTTP.

LOGO Only1.JPG Set Config Server Path to:

provision.phonepower.com:4192

LOGO Only1.JPG Set Config File Prefix to:

HT502Prov.php?hwid=

LOGO Only1.JPG Set " Allow DHCP Option 66 to override server " To No.

LOGO Only1.JPG Click Update at the bottom of the page and then click Reboot on the next page.



Once the device has rebooted:


LOGO Only1.JPG Power off the Grandstream device for 15 seconds

LOGO Only1.JPG Power on the Grandstream.


If you are unable to place a call after 15 minutes, please contact our support department for additional assistance.