How to place calls with the Softphone

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Making Outbound calls on the Softphone

To place calls with the Phone Power Softphone, please follow these instructions.


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• Once the program is running and you have logged in with your Phone Power MyAccount Username and Password, you will see the following:

• To place a call, click in the window for either Line 1 or Line 2.

• Type in the phone number you wish to call, the call should start after the tenth digit is pressed.

• To force the call to start, click on Call button or press the Enter key.

• Numbers in the Contact List and the Call Log can be clicked on to make a call instead of manually dialing a phone number

• To end the call, click the Hang up button.


Hold

• To place a call on hold, click on the Hold button and the call will be placed on hold.

• Click on the Hold button again to continue the call.


Conference Call

To place a Conference call:

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• Call the first person, make sure they pick up the phone.

• Click on the Conference button to place the first call on hold


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• Dial the phone number of the second party per usual.


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• Once they have answered the call, the softphone will connect the calls and display the following: