How to Transfer a Call

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  • You must have an established call to start this process



Soft Transfer01.png

Once you have a call established, click on the arrows symbol below the Hold (hand) symbol to the right of the dial pad


Soft Transfer02.png

The first call will be put on hold


Soft Transfer03.png

Please dial the number to which you wish to transfer the call to in the line 2 box and then click on the green call button.


Soft Transfer04.png

Once that call is connected click again on the arrows symbol below the Hold (hand) symbol to the right of the dial pad
The call will then be transferred.