Configuring Your Directory

Configuring the Directory in your Auto Attendant

To Add a directory Listing

• Log into your MyAccount portal

• Click on the Configuration link under Auto Attendant

• Click on Directory

Enter in the following fields

• Extension: Ex 2001

• First Name: Station

• Last Name: 1

• Phone Number: Ex: 88860769372001

• Then Click on Add

Updating an extension Already in directory

• Log into MyAccount your MyAccount portal

• Click on the Configuration link under Auto Attendant

• Click on Directory

• Click Edit next to the extension that you want to modify

• Click Update where Edit used to be to save changes.

• To cancel changes, click on Cancel next to Update.

How to delete an extension from the directory

• Log into your MyAccount portal

• Click on the Configuration link under Auto Attendant

• Click on Directory

• Click the Delete link on the same line as the extension that needs to be removed.

• Note: If you have a problem or need assistance, please contact Technical Support.