CPBX-Checking Your Voicemail

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Once you have logged into your account you will see a list of recent Voicemail messages left for your extension.

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The list of recent voicemails will be displayed on the left hand side of your Account Home page. It will be under Call Forwarding and above Mobile Apps.

If you need to see a list of all the voicemail messages that have been left for your extension you can click the See All VoiceMails link. This will take you to a different page that will list all current and past voicemail messages.

 
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This screen will list all the voicemails for your extension, past and present.
It will also allow you to update your voicemail settings.


VoiceMail Settings

You are able to have notifications sent to your email either with or without the VoiceMail message attached.

If you want the VoiceMail message sent to your email enter your email address in the entery box under "Send HTML Email with file attachment to:" and check the box next to "Send Voicemail:" direclty under that entry box.


If you want email notifications of new voicemail, but you dont want the message itself sent to your email enter your email address in the entry box under "Send Email Notifications with no attachment to:" and check the box next to "Send Voicemail:" that under that entry box.

Click the Update Voicemail Settings button to update these options.


VoiceMail Purger Days

This option will allow the system to automatically delete VoiceMails that are X number of days or older.

Just enter the number of days you want to keep your VoiceMails and click Update Voicemail Purger Days to update this option.


VoiceMail Purger Settings

You can also have the system take action once you have used over X percentage of your voicemail storage.

You can either have the system send you an email warning, or just have it delete old voicemails when it reaches the set percentage.

Enter the threshold percentage, select an action and click Update Voicemail Purger Settings to save these settings.