Continual reset
If your phone adapter works for a while but then stops, only to function again after you restart, chances are your device is connected behind a piece of networking equipment with an adaptive firewall. The easiest way to permanently solve this problem is to set the device up in its preferred configuration. Please refer to our Getting Started guide for instructions on how to set up your phone adapter in the preferred configuration.
If everything appears correct and you continue to have trouble please give our Technical Support department a call and we will be more then happy to assist you in getting this issue resolved. You can reach our Technical Support Department by calling toll free to (888)607-6937 option 3 or click the tech support chat now link in the upper left part of this page.
