Change the Bandwidth Setting

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To change your current bandwidth settings (by using the low bandwidth audio codec) please follow these instructions.




• First, log into your MyAccount with your username and password.


MyAccount login.jpg




• Click on Service Settings on the left menu bar.


Account-servsetting.jpg




• Click on Bandwidth Control (Codec).


Account settingslink.JPG


The following will be displayed on the same page:


Account bandwidth.JPG


• Click on the drop down menu and choose the bandwidth option you wish to use then click on Save Settings. A message in green will be displayed confirming the settings were successfully changed.


If you have any questions or concerns, please contact the support department at 888 60-power or by sending an email to [email protected].