Adding a rule to give certain calls a distinctive ring to Incoming Call Manager
To add a number, contact, or contact group to a ruleset to be rejected, please follow these steps.
Begin by logging into your MyAccount portal and going to the Call Forwarding section.
• Click on the "Rules" tab.
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• On the Rules tab, click "Add RuleSet".
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• Name the RuleSet appropriately
• Click "Add RuleSet"
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The rule you've added should appear in the list on the left side.
• Click on the rule to highlight it.
• Click "Add Rule"
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- To affect a single Contact or Group:
• Select the "Contact or Group" option and begin typing the first name of the contact or Group; the name should appear as you type. Select it from the list.
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- To affect a single number:
• Select the "this number..." and enter the number manually.
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- To affect anyone on your contact list, select the third option.
- To affect anonymous inbound callers, select the fourth option.
• Click "Forward" once you've selected the desired option.
• In the next box, select "ring my phone using"
• In the dropdown select from standard ringing or one of 3 distinctive ringtones.
• Click "Finish."
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- Distinctive Ring 1 will ring the phone with two short rings.
- Distinctive Ring 2 will ring the phone with 2 short rings and 1 long ring.
- Distinctive Ring 3 will ring the phone with 1 short ring, 1 long ring, and 1 short ring.
• The new rule will appear appear in the list of rules for the selected set
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- The specified calls will ring in the manner indicated. Please note that at present this applies to the named ruleset only; new rulesets will need to have them added. For this reason we encourage maintaining Contact groups if you expect to generate multiple rulesets and adding a distinctive ring to that group.
• Click on the “Save” button when finished. A small "Config File Updated" message will appear in green, indicating the changes have been saved.
