VoiceMail Instructions

From PhonePower Knowledge Base
Jump to: navigation, search

HOW TO SET UP YOUR VOICEMAIL

Initial VoiceMail setup MUST be done from the handset connected to your Phone Power phone adapter.

• After your phone is connected and working properly,

• Pick up the phone and dial *21.

• When prompted, enter 1111 for your PIN. the system will then prompt you to Change your PIN from the default PIN.

• Follow the prompts to record your personalized greeting for your callers to hear when they reach the VoiceMail system.

Your VoiceMail is now setup.


HOW TO CHECK YOUR MESSAGES ONLINE

• Open a web browser and log into your VoiceMail.

• Click on the VoiceMail link on the left menu bar.

• Your screen now displays the VoiceMails that are currently in your VoiceMail box.

• You can listen to and delete your VoiceMail messages here.


HOW TO CHECK MESSAGES FROM YOUR PHONE

• Pick up your phone and dial *21.

• Enter your PIN when prompted. If you have new messages, it will prompt you to listen to them.


HOW TO CHECK MESSAGES FROM ANOTHER PHONE

• Dial your Phone Power phone number.

• When you hear your greeting, press the Star(*) key.

• Enter your PIN when prompted. If you have new messages, you will be prompted to listen to them.


HOW TO SETUP VOICEMAIL TO EMAIL

• Log in to your My Account.

• Click on Service Settings on the left menu bar.

• Click on VoiceMail Settings.

• On the Send Email drop-down menu, Select On New VoiceMail.

• Enter your email address in the Notification Email field.

• Check the box labeled Attach .WAV file if you would like your VoiceMail message included as an attachment in the email.

• Click the Save Settings button.