Anonymous Call Blocking

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  • Anonymous Call Blocking is used to block any phone number that shows up on Caller ID as either Anonymous, Unknown, Unavailable or Restricted as the phone number.




To Enable or Disable Anonymous Call Blocking , please go to MyAccount and log in with your Username and Password.

• On the account home page, locate Inbound Anonymous Calls and note whether Allowed or Blocked is listed first.

• The option that appears first indicates whether Anoynmous calls are blocked. Click the underlined option to change this; a message indicating the change will appear in green.


  • Note: If your account is on the Capricorn network, you must go to the Power Forwarding section and ensure that Complex Call Routing is selected.