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1. thepcguru
   

   Preferred Customer
   Joined: May '11
   Posts: 777

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   I noticed when I use PhonePower service the audio does not appear to be true full duplex. When I and the other party speak we choke each other out and one of has to restart while the other listens. Not a big deal but none the less would like to get feedback from other PP users. When I had a competing service this did not happen, we could both talk at the same time and hear one another. This person @ DSLR describes what is happening to me.

   Does anyone know if PP has a noise gate, echo suppression, packet saving technology, or combined tech that causes this behavior. I know VoIP uses packet switching instead of circuit switching which results people always asking "are ya there", lol.

   Posted 11 months ago #

2. Charlie Tech
   

   Staff
   Joined: Apr '11
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   This has been an issue, its basically the gain levels are too high and conflicting with each other. Both parties using speakerphone tends to create this issue, We advice our customers not to use speakerphone when the other party is also using speakerphone.

   Posted 11 months ago #

3. bv12345
   

   Senior Customer
   Joined: May '11
   Posts: 433

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   Charlie Tech said:
   This has been an issue, its basically the gain levels are too high and conflicting with each other. Both parties using speakerphone tends to create this issue, We advice our customers not to use speakerphone when the other party is also using speakerphone.

   That is kind of what I noticed on the Android app, since it defaults to speakerphone, it does exactly what Thepcguru is referring to. I have noticed that on the soft phone and Zippy as well. However, if I use Skype or Windows Live voice in speakerphone mode, on the very same laptop, those issues are not there.

   Posted 11 months ago #

4. thepcguru
   

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   bv12345 said:
   That is kind of what I noticed on the Android app, since it defaults to speakerphone, it does exactly what Thepcguru is referring to. I have noticed that on the soft phone and Zippy as well. However, if I use Skype or Windows Live voice in speakerphone mode, on the very same laptop, those issues are not there.

   I'm not using speakerphone though this just happens whenever I talk on the phone regularly. It is not like using a walkie talkie but at the same time it is not as effortless as using pots. I have mentally trained myself to work around it but if something could be done about it, that would be cool.

   Posted 11 months ago #

5. DSM Fan
   

   Junior customer
   Joined: Feb '12
   Posts: 70

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   The devices have a jitter buffer to compensate for the inherent delays in the Intertubes. I hand configured mine to 100ms so I don't notice that as much anymore. It isn't a matter of not being full duplex it is a matter of delay.

   Posted 11 months ago #

6. thepcguru
   

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   Thanks DSM someone from PP is going to call me and we will see if some tweaking can be done with the flux capacitor to help me out. :)

   Posted 11 months ago #

7. thepcguru
   

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   Talked to James in support and he swapped my HT-502 for the Innomedia and it works great :-) Don't know it is better firmware, better buffering, faster processor, but it made a BIG difference. Thx Charlie and DSM much obliged!

   Posted 11 months ago #

8. bv12345
   

   Senior Customer
   Joined: May '11
   Posts: 433

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   thepcguru said:
   Talked to James in support and he swapped my HT-502 for the Innomedia and it works great :-) Don't know it is better firmware, better buffering, faster processor, but it made a BIG difference. Thx Charlie and DSM much obliged!

   You got a new ATA that fast? WOW!

   Posted 11 months ago #

9. thepcguru
   

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   bv12345 said:
   You got a new ATA that fast? WOW!

   Yeah they sent it via the space time continuum http://www.youtube.com/watch?v=A2S7J_JBWds
   Actually, I had one from another account they just swapped MACs ;)

   Posted 11 months ago #

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