IVR problems

This topic contains 1 reply, has 2 voices, and was last updated by  Bravo Tech 1 week, 4 days ago.

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  • Author
    Posts
  • #13810

    solarblue
    Participant

    The last 3 numbers I have called and attempted to use their push button IVR system it doesn’t work. It is as though the numbers I press on my phone are not registered correctly on their system. Their systems work perfectly with my cell phones but not my voip. Is there something I can do to get the numbers pushed on my phone to register correctly with IVR systems? This is very annoying.

    #13827

    Bravo Tech
    Moderator
    Post count: 432

    Hello solarblue –

    This kind of issue is one that is easiest to resolve if you call in to our support department, since it could be caused by a number of different problems.

    Please contact our Support Department at 888-607-6937 option 3 during our hours of operation which are Monday to Friday from 6:00 AM to 8:00 PM Pacific time and Saturday to Sunday from 7:30 AM to 6:00 PM Pacific time for further assistance.

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