Hours of Operation?

This topic contains 2 replies, has 3 voices, and was last updated by  1psu88 1 year, 9 months ago.

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #12468

    Holdcard
    Participant
    Post count: 1

    When are you open? I tried chat yesterday and was only able to send an email. I got a response today (7:14 AM) but was not able to respond until 4:30 PM. I tried to chat just now with another question and got the email again.

    Have you changed to an email only support option?

    Thanks

    Holdcard

    #12470

    Echo Tech
    Moderator
    Post count: 174

    Dear holdcard,

    Our hours are as follows

    Support:
    6:00 am – 7:00 pm PST (Monday – Friday)
    6:00 am – 4:00 pm PST (Weekends)

    Sales/Orders:
    6:00 am – 7:00 pm PST (Monday – Friday)
    6:00 am – 4:00 pm PST (Weekends)

    Billing:
    6:00 am – 5:00 pm PST (Monday – Friday)
    6:00 am – 2:30 pm PST (Saturday)

    #12952

    1psu88
    Participant
    Post count: 3

    Are you sure you open on weekends? I just called Saturday @ 10 AM EST and a message said you are closed.

Viewing 3 posts - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.