How to Enable the Fax and Voicemail Notifications to Email

To Enable the Fax or Voicemail Notifications to email, please follow these instructions.


First, log into your My Account.




Click on Service Settings on the left menu bar.




Click on Voicemail Settings link.



The following will be displayed on the same page.



Input the email address that you wish to have the notifications to sent. 
  - You can input in either the same email address into both fields, or different email addresses. 

   - Check the box next to Voicemail to receive notifications to the email address inputted upon new voicemails received.

   - Check the box next to Fax to receive notifications to the email address inputted upon new faxes received.

Click on Save Settings once you have completed your changes.


*** Note ***
   If the checkbox for Fax is in gray, this means that you have not enabled the Fax-Enabled Voicemail option from the My Account Home page  Please click on the link next to Fax to to be directed to the My Account Home page to enable the Fax to Voicemail.



How the 2 options function:

 The first option will send an email notification to the email address inputted notifying you that you have received a message to the Phone Power Voicemail system.
 
 The second option will send an email notification to the email address inputted notifying you that you have received a message to the Phone Power Voicemail system and will also include the voicemail and/or fax as an attachment to the email. 

 Both options can be used simultaneously or separately.  If both options are enabled to the same email address, then 2 emails will be sent upon new message being received by the Phone Power voicemail system.  One email will contain the notification, the other email will include the notification and the attachment.


*** Note ***
    - You can not check the faxes by calling into the voicemail system using a telephone to check your messages.  Any fax received by the voicemail system will only be accessible on the Voicemail section of the My Account page.
    - If you have email notifications enabled, you will still have to log into the Voicemail section of My Account to delete those messages, deleting a message from your email folder does not delete the message from the voicemial system.



If you have any questions or concerns, please contact the support department at support@phonepower.com or by calling us at 888 60-POWER.